You have questions or special requests? Get in touch with us.
If you would like to rent a stroller to try it out before making a purchase, please send us a message at contact@babybob.at with your preferences.
In this case, you will only pay for the desired rental duration. At the end of the rental period, you will inform us whether you want to keep or return the product.
If you decide to buy the product, 75% of the total paid subscription will be deducted from the product price.
If you do not wish to keep the product, simply return it to us, and we will only charge you for the rental.
Subscription is a long-term contract – from 1 month to 24 months – and is especially for local residents within Austria.
Delivery takes place between 3 and 5 days.
Payment is made once a month, starting from the date of delivery of the product and automatically every month until the end of the requested rental period.
The product is delivered in a package and must be returned fully packed.
The rental is short-term – from 1 day to 1 month – and is especially intended for tourists.
Delivery is made between 48 and 72 hours to the desired address (e.g. to the hotel, airport, restaurant).
The product is delivered unpacked and ready for use.
Payment is automatic and a deposit of 200 € will be charged, which will be credited back to your account once the product has been inspected and found to be in perfect condition after return.
At the moment we only deliver within Austria.
With a subscription, delivery takes between 3 and 5 days.
For rentals, delivery usually takes place between 48 and 72 hours after confirmation of the order on the website.
For special requests please send us an e-mail to contact@babybob.at.
Each product is carefully checked and cleaned after it is returned. If a product does not pass the safety check, it will of course be immediately removed from the range or repaired.
We understand that there may be situations where you wish to cancel your subscription contract before the agreed 3, 6, 12 or 24 month term has expired. In the event of early termination of the subscription, we will issue a final invoice. This invoice is carefully calculated based on the actual period for which you rented the product.